Who We Serve: Hotels, Pubs & Clubs
Kitchen Exhaust Cleaning for Hotels, Pubs & Clubs
From the bistro kitchen to the function space, every venue’s exhaust system is maintained to AS 1851-2012, scheduled around trade and documented with photo evidence.
The challenge
A patchwork of exhaust cleaning contractors is an AFSS problem waiting to happen
Hotels, pubs and clubs run high-output commercial kitchens that build up grease fast. Across a portfolio of venues (each with complex HVAC serving guest rooms, function spaces and gaming areas), different cleaners at different sites mean inconsistent paperwork and no single accountability. When an AFSS or ESM deadline, an insurer, or a Fire and Rescue NSW request lands, you’re chasing evidence venue by venue.
SAIS Hygiene gives you one accountable partner across the estate. We help keep kitchen-exhaust and HVAC systems maintained to Australian Standards, provide the documentation your insurer and AFSS evidence pack require, schedule around your peak trading hours, and coordinate every venue from one point of contact.
From the bistro kitchen to the gaming-floor servery, our core kitchen exhaust cleaning service covers the canopy, filters, plenum, ductwork and exhaust fan, cleaned to bare metal where accessible, while our HVAC duct cleaning covers the ductwork, coils and air-handling units serving guest rooms, gaming floors and function spaces.
How we help hospitality groups
Kitchen exhaust and HVAC cleaning, built for hospitality venues
Kitchen exhaust cleaning
HVAC duct cleaning and air quality
Flexible scheduling
Compliance documentation
Compliance across the estate
Every venue’s AFSS, backed by complete, organised records
A single hotel or club can run a main kitchen, satellite prep areas, function-space kitchens and a gaming-floor servery. Each has its own exhaust load, all feeding the venue’s Annual Fire Safety Statement (AFSS). In NSW, kitchen exhaust maintenance compliance aligned to AS 1851-2012 standards has been mandated under recent fire-safety reforms, with maintenance records kept on site; venues in VIC and QLD sit under analogous essential-safety-measures regimes. SAIS does the AS 1851-2012 maintenance and supplies the records the fire-safety practitioner relies on to endorse the AFSS. SAIS does not sign it.
Read more: Kitchen Exhaust Compliance Guide · Who is a “competent person”?
One documented package
We map every system on site (main, satellite, function and gaming), maintain each to AS 1851-2012, and consolidate it into one package ready for your insurer, fire-safety practitioner and board.
We do the AS 1851-2012 cleaning and document it venue by venue across your group. When your fire-safety practitioner endorses each AFSS, the records they rely on are already complete and drop straight into the on-site logbook.
We have the local crews and scheduling to service multi-venue groups to one consistent standard: same training, same standard, every kitchen on every site. And every clean comes with a detailed report. That is documented evidence you can hand an insurer, auditor or landlord, showing the ductwork, plenum and rooftop fan (the bits that fail AFSS) were actually cleaned, not just the canopy.
How it works
How a venue exhaust clean runs, start to certificate
Assess & schedule
Maintained to standard
Documented evidence
See our work
The exhaust system parts that actually cause problems
One venue or a whole group? Let’s map every kitchen.
Tell us how many venues you operate and where. We’ll map every kitchen, function space and servery, and come back with a coordinated cleaning schedule and a quote that minimises disruption to trading.
Request a quote 1800 800 235Accredited & audited
Accreditation your AFSS assessor will recognise
In their words
From the facilities and building-services managers who rely on us
SAIS are our long-term and trusted exhaust maintenance partner. Communication is positive and responsive. They have always been flexible and provide extra support when it’s needed. Highly recommended.
Jeff Aiono Frost Building Services Manager, Bligh Street
SAIS are highly recommended to service and maintain all CFM Airsystems kitchen exhaust fans and electrostatic filtration units.
Mark Kotsikas Engineer, CFM Airsystems
More sectors we serve
Kitchen exhaust cleaning, venue to campus to centre
FAQ
Kitchen exhaust cleaning questions from hotels, pubs and clubs
Can you clean several commercial kitchens on one site?
Yes. Main kitchens, satellite prep areas, function-space kitchens and gaming-floor serveries can all be covered in one visit, maintained to AS 1851-2012 and documented in one package for the whole venue. That means one detailed report, one set of certificates and one logbook entry covering every canopy, duct run and exhaust fan on site.
Will you work around events and gaming hours?
Yes. Our teams work overnight, on weekends and around your event calendar to minimise disruption to trading and guests.
Can you coordinate across multiple venues in our group?
Yes. We service 1,000+ sites across NSW, ACT, VIC, QLD, SA & TAS, with one point of contact coordinating every venue to the same standard and consolidating the reporting for group-level oversight. If a venue sits outside that footprint, we’ll tell you up front.
Do you clean the rooftop fan and ductwork, or just the canopy?
The full system: canopy, filters, plenum, vertical and horizontal ductwork, fan housing and rooftop discharge. These are the greasy parts that fail an AFSS, and they’re exactly what the generally 30 or more photos in each report are there to prove were cleaned, not just the visible canopy.
Will your records satisfy our AFSS and insurer?
Every job comes with a detailed report, generally 30 or more before-and-after photos, plus a certificate of works completed to AS 1851-2012. They drop straight into your AFSS evidence and on-site logbook, ready for your fire-safety practitioner and insurer.
Are your crews competent persons under AS 1851?
In our reading of AS 1851, the maintenance is carried out by a competent person whose standing comes from training and experience, reinforced by our NADCA/ASCS certification, IKECA membership and CM3 audit. SAIS does the AS 1851-2012 maintenance and supplies the records your fire-safety practitioner relies on to endorse each venue’s AFSS. The practitioner signs the statement, not us.
Do you handle HVAC duct cleaning for guest areas too?
Yes. Alongside the kitchen exhaust work, we clean HVAC ductwork, coils and air-handling units in line with AS/NZS 3666.2 across guest rooms, gaming floors and function spaces. It is the same crews and the same documented reporting, so the venue’s kitchen exhaust and air-handling maintenance sit together in one package for your records.
How often does a pub or club kitchen exhaust need cleaning?
It depends on cooking load. High-volume bistro kitchens doing fried or wok cooking typically need cleaning monthly to quarterly, while standard kitchens usually sit on a quarterly to six-monthly cycle. AS 1851-2012 sets annual professional cleaning as the minimum for every commercial kitchen. We assess each venue’s cooking volume and set the frequency per kitchen, so bistros, function kitchens and gaming-floor serveries are each on the right cycle.